Ensuring customers a positive and trustworthy brand experience across all stages of their journey and product interactions.

Challenge

Build brand cohesion, ensuring a uniform user experience across the entire portfolio of products. Improve the customer journey from discovery to purchasing and product installation, enhancing overall customer satisfaction.

Role

Creative Director

Action

  • Designed a unified visual branding strategy for a portfolio of products.
  • Updating software interface branding.
  • Brand integration into product demos.
  • Promotional product videos

Results

  • Enhanced user experience throughout the entire journey, from browsing the website, making purchases to interacting with the product interface.
  • Increased partner engagement by showcasing demos with co-sponsored webinars, featuring product demos in partner booths at large shows.
  • Lead generation from product promotional videos.

Deliverables

  • Product Portfolio Brand Design
  • Software UI brand elements
  • Product demo design guidance
  • Storyboards and promotional product and demo videos 
  • Product Marketing and Promotional Materials

Credits: Altia Marketing and Communications, Product Engineering, Spark Portal

Portfolio of Product Brand Identities

  • Creation of a comprehensive suite of pixel-perfect product and marketing logos effectively established a consistent brand identity throughout the product line, offering users confidence as they navigate through products and promotional materials.

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Brand Implementation within the Software Interface

  • Updating the software interface's branding ensured consistency and trust in all user interactions.

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Product Demos

  • UI Guidelines prescribe fonts, color, and logo usage in product demo designs, providing a unified look when presented.

  • Altia designs running on partner software help tell the story of capabilities.
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Samples of demo designs in the Altia brand, along with a demo video showcasing the software design in a product.

Product Promotion Videos

  • Storyboard creation informed the production and design of promotional videos that showcased product features and benefits while building brand equity by infusing brand identity and traits.
  • Videos are part of multi-channel campaigns deployed across various platforms such as social media, events, presentations, and websites

Video Production Credit: Spark Portal

Product Marketing and Promotion

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Samples of Product Solution Briefs and social outreach.

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